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Re: Unable to acknowlege and close events after upgrade to 4.2.4

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Have you checked whether you have password problems?  There is an item here eon the Zenoss wiki - http://wiki.zenoss.org/Install_Zenoss .

 

There is also a discussion her - http://community.zenoss.org/message/74074#74074 .

 

Note that I HAD installed 4.2.3 with the community install script.  I had a good password in all the files referenced in the wiki install note.  What had changed was that the 4.2.4 install had changed $ZENHOME/etc/hubpasswd to be admin:zenoss.  My fix was to change this file to be admin:<my good password> and restart everything.

 

The symptoms I was seeing was no polling data appearing anywhere and collectore logfile had messages like:

No service named 'EventService': ZenHub may be disconnected

 

I have just been through this process and it did work for me (eventually).

 

Cheers,

Jane


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